Customer Testimonials
Rolf the service advisor was excellent, however the time it took to complete, I felt was too long. Especially since I was coming from Morgan Hill
Excellent customer service. Friendly and attentive staff. Quality and trust is clear at every visit. I appreciate the accommodations
Very easy process with great information and low pressure to come to a decision. Excellent variety of vehicles and choices. Best warranty in its class coupled with solid craftsmanship is the best option for us! Thoroughly recommend this car dealership
We had an excellent experience from start to finish. The sales and finance teams were friendly and professional.
The facility is clean and staff are very helpful and professional. They helped me to understand what kind of car that I might interesting.
Great experience with Rolf Wick getting my Ioniq 5 serviced. Having had some not so pleasant experiences at this service center in the past, my faith in this center has been restored!
Capitol Hyundai is a friendly and efficiently run service center. They presented the possible additional services but were not pushing the ones that I didn't want. The car was done earlier than estimated.
I brought my 1985 Hyundai Sonata in to have 2 more recalls taken care of. Jessie came out to meet me at my car, took the keys and got my paperwork submitted right away. I opted to wait for my car in the waiting area, which is very nice by the way. I was told it might be 3 hours. I questioned that since I made an appointment and was told the service would take 30 minutes. I asked "why make an appointment then"? My car was finished and I was NOT notified, verbally anyway. I was sitting 20 feet from the service ... Read More DealerRater - Jun 16, 2026
Best customer service in the State of California!
Last visit was pretty rough. My 11 month old Ioniq5 needed to be towed to the dealership on a Sunday. Got a call on Monday acknowledging my car was there and I described what had happened. Agent told me it was likely my fault for 'not driving the car enough'. Then no contact for 8 days. No updates, no messages. They finally get to the work (never provided a pre work quote) and when I pick up the car what we discussed 12 days prior was not complete, which I discovered when I got home. When a new car dies the dealership has ... Read More DealerRater - Jun 14, 2026
They are always very friendly and keep me well informed about the repairs that need to be done. I can always find an appointment that works well in my schedule.
I had an excellent experience from start to finish. The entire team was friendly, professional, and very helpful throughout the process. I am very happy with my new car and truly appreciate the outstanding customer service I received. I would highly recommend this dealership to anyone looking for a vehicle. Thank you for making this such a positive car-buying experience!
Had a great experience and Rolf was very kind and helpful. Will be happy to comeback.
Jason Heinzmann was knowledgable, patient, and helpful. He was friendly and personable and made this experience our most pleasant car purchase ever! And the restrooms were great!
Above and beyond Great customer service! Very happy with being a part of the Hyundai team!!
Great service advisor and good communication during the time the car was in service. Rolf is a nice guy. Thanks
Great experience overall. Richard Luong was very helpful and patient with us during the whole process
Staff was friendly and helpful. The dealership was bright and clean. Overall, a good experience.
The service team is terrible. Still having issues with my car. Have left several messages and no call back. There is little to no communication when they have your car.
I had an appointment for 8:00 am, arrived at 7:40 am and was the second person at the shop. Immediately I was told that the techs were behind from yesterday’s work and that normal checkout on my new EV at 10,000 was going to take 4-6 hours. I then had to book myself a Lyft because I only have one car and needed to return to work. I never want to go back here to have my car serviced here. You don’t even offer complimentary ride home when my inspection was meant to take only half an hour.
Long wait despite appointment and my on time arrival. Took 1030am to 445pm for a basic checkup at one year possession. No repairs involved.
My advisor was helpful. The initial arrival by other staff a little less of an enthusiastic welcome as a new car owner. Imagine your a Lexus dealer it’s that level of attentiveness needed.
Rolf was very helpful, made it all very easy, gave helpful recommendations, and provided great service
Ended up driving over 100 miles to purchase my Ford F-250 at Capitol Ford. I spoke with several local dealerships before ultimately choosing to make the drive, and I’m glad I did. While my experience was top notch, I want to give special recognition to my salesman, Robert. Texted several times over the course of a week or so. Solid and clear communication and was never pushy in providing answers to my varied questions. I highly recommend Capitol Ford, and suggest you speak with Robert when visiting the dealership.
My tire pressure comes up with 3 pressures. For example the front tires are set at 36 and my back left tire is set at 35 and my back right tire pressure is set at 34. This isn't normal,
I love my car and most of my experience. I still haven't received my second key fob or the key to unlock the handles to step up to reach the top of the car.
It was a pleasure dealing with the staff. We requested a test drive on March and they accomodated. They gave us guidance on returning our leased vehicle and was not aggressive even if we were not able to close a deal on that day. Purchasing the vehicle in June was a breeze.
I have always found the people with whom I have dealt with to be very nice, informative, and kind.
Relatively good experience, but the used car buying experience could be improved. The issue stems from the "sell-at-all-costs" philosophy that most dealerships have, including this one. In my case, I wanted to get an inspection before purchasing a used car - a normal part of the buying process. Will they allow 24 hours for the task? No. I had to wait until other appointments cleared before I could. Then I only had 4 hours because "someone was coming the next day". Also, after having the inspection done (within 4 hours) and deciding to buy, I had to buy that ... Read More DealerRater - Jun 6, 2026
Did a Good job on my first service. Went smoothly from drop off to pick up.
Fantastic experience buying our IONIQ 5 Limited. Jason’s knowledge and straightforward approach made it an easy yes. Night-and-day difference from another dealership. Highly recommend.
Erika was absolutely fantastic. She took care of all of our needs and was the reason why we ended up purchasing the car. We had a few roadblocks, but she was very solved minded and ended up even driving the car to us to Monterey.
They were Extremely efficient and kind. They Made sure my car was done on time!
I was very impressed with my internet sales person (Sean) as he was very approachable, easy to work with and exceeded my expectations on many levels. When I came in to see the car at the dealership on Friday (May 29), he took a step beyond to have the Corvette Z06 washed and prepped just to show it (I was not expecting that so yes, that raised the bar on exceeding customer expectations). The following day on Saturday (May 30), he again took the initiative to exceed my expectation by working hard with his GSM on my offer. At the end, I ... Read More Google - Jun 3, 2026
Clear communication and clean waiting area. Friendly staff are always available to help. Thank you
Great experience! We worked with Angel and he was super helpful and knowledgeable. Overall experience was positive and this is our second Mazda and we love it
The sales people are very nice. I recommend you go during the week as the weekends are very busy there.
I felt welcome. I was taken care of immediately. All staff was very friendly. The team did everything they could to make sure I was satisfied.
Very chill car buying experience. Zero pressure, very accommodating.
I am very satisfied.and I am very satisfied that they always took care of our work.thank you so much
Good smooth and helpful sales representative in Hong. Had a nice over the chat negotiation and in and out within 3hrs. The car wash was bad, I will need to redo it
Mo and his boss are very friendly and helpful. There was no pressure and the process was simple.
Easy to get, good inventory. Friendly, helpful staff. Comfortable setting. Straight forward and competitive pricing. Jordanny was amazing to work with. He made the whole experience pain free and enjoyable.
Great experience. Jordanny is a great salesperson. He was knowledgeable and personable, Trade in was easy too.
Great experience at Concord Mazda. Raul assisted me with the purchase of my new Mazda MX-5 Miata. The transaction was smooth and enjoyable.
Wonder experience with Nathaniel from sales and Oscar from finance.
Francisco has helped me twice -- he is professional and really cares about the people he helps. The people are what keep me coming back to the dealersh
Rolf did an excellent job! Super responsive, communicative and very helpful!
Never a better experience than with DGDG. We keep coming back for the consistent quality work.
This review is for Rolf Wick. The repair shop reported to him that they had completed two of the requested services but had not and I had to return on a separate occasion. Rolf was very kind and communicative throughout on both visits and in between via text. I've not had issues in the past at Capitol Hyundai so I will give this visit a pass but glad I'm working with Rolf going forward. And in general, the team at Capitol has been very friendly and helpful.
Service Advisors are friendly and helpful. So far I haven't had any issues with the car after any services that have been done.
Rolf was an excellent service rep and provided great follow up to address our concerns.
Sameer made the experiance smooth and painless, and the rest of the team, Luis & Oscar, finalized the deal I wanted with minimal fuss and back n forth. Easy in, easy out.
I have multiple phone calls, messages and voice messages into the service manager Trey about my service and still no response. Review is horrible due to communication and lack of respect for myself and my vehicle. Very disappointed!
Capitol Hyundai staff are polite and friendly. The facility is spacious and clean. Easy access and lots of parking.
Efficient, friendly, well organized and transparent . Kept me up to date ongoing as the maintenance progressed so no surprises
I can not say enough good about the experience with Capital Hyundai. In the past working with dealerships has not been among my most favorite activities, but with Capital's Mohamed Elsayed assisting our process it was a relatively painless process. The icing on the cake, or perhaps the cherry on top, was having our car delivered to our house within hours from finalizing the contract. That was unexpected, so thank you.
Very professional people, well organized and nice waiting area. complimentary WIFI and coffee is an added plus
Eric Wong, Muneesh Sharma, and Danielle Torres all did a great job an d the process easy.
The team we worked with were friendly, cooperative, and knowledgable. Marco, Jordannyl, and Danielle were easy to work with. I wouldn't hesitate to come back for future car needs.
This dealership quoted me $817 to replace two hood struts. I declined. A friend of mine subsequently installed them, for free, in less than 6 minutes for both. I believe this dealership was trying to take advantage of a (female) customer. Although I mother was a long-time customer, they will never see me again.
This is my third time purchasing a car from Capitol Hyundai, and once again, the experience was absolutely fantastic! Khalil, Mo, and Billy were incredibly friendly, professional, and made the entire car buying process smooth and pressure-free. Their exceptional service truly makes Capitol Hyundai stand out, and I highly recommend them to anyone looking for a new/used vehicle.
Rolf is very clear about what is required and not required and advises accordingly. He is also very good about communicating the status of the service and arranges for loaners if needed.
Everyone at Capitol Hyundai was very helpful answering questions and assisting me in the process of buying my first EV.
I felt like you care about my choice. Thank you for making me feel comfortable when making such an important decision, and for your patience, advice, focus on customer
Everyone at the dealership was super friendly and knowledgeable. Didn’t feel pressured or anything. Marco was amazing!
Muneesh was fantastic! He got me into an excellent used Ioniq. I'm very happy with it. His communication was excellent, and he spent a lot of time making it an easy transaction.
He was awesome; helped negotiate on our behalf.i will suggest his services to anyone
Muneesh Sharma was very helpful, patient and kind. Easy to work with! I highly recommend Muneesh.
We have been using Capitol Hyundai service for several years. I especially appreciate how the dealership backs up its service. After a recent.scheduled maintenance, we discovered the overheat light turning on on the way home. Ken, our technical advisor, scheduled a free tow and a free diagnostic to determine the cause, as the car had just been serviced. It turned out the. coolant reservoir cover had not been replaced correctly. We all make mistakes occasionally, so what impresses me is Capitol Hyundai taking responsibility forthose inadvertent events.
Muneesh and Billy were so helpful in purchasing a new car. Excellent service from start to finish.
Nicholas Vu, my salesman, was early in his career, but eager to learn and asked for help from his more seasoned colleagues. He was friendly and followed up often until the deal was signed.
Excellent experience buying my 2026 Tucson Hybrid Limited at Capitol Hyundai. Jordanny Medina was patient, communicative, and transparent throughout the process. He worked with me on multiple worksheet revisions, honored Costco pricing, and matched a competitive trade-in offer on my Mazda. Finance went smoothly with HMF at 0.99% APR. The team made the process straightforward without high-pressure tactics. Capitol's local convenience for service was a big factor in choosing them. Highly recommend asking for Jordanny if you're shopping Hyundai.
They always give great experience from start to end throughout all the process of purchase
Improvements needed in communication responsiveness by keeping customer informed regarding car or when part in
This comment has nothing to do with this visit, but you didn't send me an opportunity to rate you on my previous visit, because you actually sent me & many others home, even though we had an appointment!!! Apparently due to a lack of technicians. I do 100% blame this on the management team. Hope they find the corporate support to prevent this from happening again. That's where it starts.
everything was clean and presentable, and all the staff were knowledgeable and had answers to all my questions.
They do not have enough diagnostic staff. Minor issues take a week to repair. I plan to avoid in the future.
The people at Capitol Hyundai, especially Mo El Sayed, were easy to work with. From the moment I spoke with Mo about test driving a vehicle, he was very thorough in explaining the features in the car in an educational and friendly way. He felt more like an advisor than a salesperson, which I find much more tolerable to work with when making a big financial decision. Amrit in Finance was also easy to work with, so the whole process was smooth and simple. I'd recommend Capitol Hyundai to anyone searching for a new vehicle.
Capital Hyundai has once again offered me and my wife perfessional treatment sales treatment compared to other dealerships. Not pushy... No reason to complain except for not having a Plug-In option for the Santa Fe; but thats a Hyundai issue (not dealership).
Joe at Mazda made the entire car-buying experience smooth, stress-free, and enjoyable. He was knowledgeable, patient, and took the time to answer all of my questions without ever making me feel pressured. He genuinely cared about helping me find the right car and made sure I got a great deal. I really appreciated his professionalism and friendly attitude throughout the process. If you’re looking for someone honest and helpful at Mazda, I highly recommend asking for Joe!
Eric picked up the phone when I called early Saturday morning and stuck with us through the entire process. He got me a competitive net purchase price with no screwing around. Expedited dealer prep and very knowledgeable about vehicle operation. He even took time to accommodate my wife's health situation on the trade-in for her vehicle. Also many thanks to Amit on the financing discussion. He has a calm non-pushy demeanor that gained my trust in making decisions on insurance options.
Everyone was very helpful and professional. Nicholas was great and we would return back to him if we bought another car.
Great team, extremely helpful and made everything simple
Excellent customer service
Everyone I dealt with was very professional and answered all my questions. I was very happy with the service and really appreciate Aaron’s assistance.
Excellent experience with Capitol Hyundai -- purchasing Ioniq 5 Limited. Fair pricing, good speed signing all the paperwork. Thank you, Mo and Ninous!! 🙂
Had an excellent experience working with Simmon and Billy on a recent vehicle lease at Capitol Hyundai. • Simmon was highly responsive from the start. He provided a very competitive initial quote and maintained clear, direct communication throughout the process. • Billy handled the delivery phase with absolute professionalism. The vehicle was detailed, fully charged, and ready exactly on schedule; the final paperwork was entirely frictionless with zero last-minute surprises.
2nd lease from Capitol Hyundai. Called in advance, had 850 credit score. Arranged to pick up a specific vehicle. Expressed my concern that it would take a long time to leave first lease and to sign papers for new lease. Assured it would be quick.
I was not going to complain as they were busy the day I came in but it did take just shy of 4 hours and this was with everything pre-arranged, costs, vehicle choice, excellent credit, return customer.
The nail in the coffin was today I called to get simple advice on my vehicle beeping every 25 seconds for ... Read More DealerRater - May 16, 2026
Friendly and accommodating sale process. Knowable and helpful sale persons. Straightforward communication with both sale and finance.
Richard was very knowledge and helpful. Really took his time helping. Everyone was really friendly and made my experience great!
Great customer service. Prompt and great sense of urgency when trying to get things done
Always treated very good and my vehicle is always completed to my satisfaction.
They always provide a we'll done job but I don't know about the prices if it's fair enough.....
Ask the manager, he received an email from us and he never wrote us back.
Horrible customer experience from drop off to pick up. We dropped off a Santa Fe which is our primary family car for a family of 4 with 2 kids under 2 so car seats, strollers, etc. all needed. The rep initially insisted only sedan loaners were available, with no empathy or kindness. Only when we pushed did she say a Tucson, which is slight smaller, was available.
We were given an estimate of 2-3 weeks for the work to be done. At the 2.5 week mark, we started calling daily, sometimes multiple times a day, but were not able to get a hold of ... Read More DealerRater - May 14, 2026